I forgot my password?

If you've forgotten your password, just click on the "forgot password" link at the login screen to the Pet Cloud. You will be asked to enter your email address that is associated with your Pet Cloud. After entering your email and pressing recover, you should promptly receive an email with a link to change your password.
 
If you would simply like to change your password, you can do so in your My Account. Once you're viewing your Account Settings, select change password. You will be asked to enter your old password and then you may choose your new password. The change processes right away, and you may have to login once more to your Pet Cloud on any of your other devices.

Did you find this article helpful?