Pet Cloud

How do I create a custom folder in my Pet Cloud inbox

For Mobile Users: From the Pet Cloud home page, tap on the Inbox & Docs icon (or select Inbox & Docs from the hamburger menu) When the Inbox & Docs page is displayed, tap on the Create Folder i...

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How do I create a custom sub-folder (folder within a folder) in my Pet Cloud inbox

For Mobile Users: From the Pet Cloud home page, tap on the Inbox & Docs icon (or select Inbox & Docs from the hamburger menu) When the Inbox & Docs page is displayed, click on the folder to fil...

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Where can I find pet friendly locations? (Where is the Near Me feature?)

You can find pet friendly locations using our Near Me feature within the desktop or mobile app versions of the Pet Cloud. From the homepage, simply tap or click the Near Me icon. Additionally, Desktop and table...

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How do I use my device GPS to find nearby pet friendly locations? (How do I use the Near Me feature with GPS?)

For Mobile Users: Note: Be sure to allow the Pet Cloud app to use GPS location services in your phone’s settings From the Pet Cloud home page, tap on the Near Me icon (or select Near Me from the hamburger ...

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How do I use a specific Zip Code to find nearby pet friendly locations? (How do I use the Near Me feature with a Zip Code?)

For Mobile Users: From the Pet Cloud home page, tap on the Near Me icon (or select Near Me from the hamburger menu) Once the Near Me screen is displayed, enter a Zip Code in the field provided Click the ...

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How do I add my pet’s picture to their Pet Cloud profile?

A pet’s photo can be added via the homepage or the pet’s profile page. For Mobile Users: From the Pet Cloud home page—if no picture has been added previously, tap on the Change Picture camera icon within t...

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How do I change my pet’s profile picture?

For Mobile Users: From the Pet Cloud home page—click on the pet’s old image within the photo circle From the My Pets page—click on the pet’s name from the list to be transferred to the pet’s profile page ...

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How do I create a custom reminder?

For Mobile Users: From the Pet Cloud home page, tap on the Reminders icon (or select Reminders from the hamburger menu) Once the Shots & Reminders page is displayed, click on the Add A Reminder button ...

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How do I change the status of a reminder to Complete?

For Mobile Users: From the Pet Cloud home page, tap on the Reminders icon (or select Reminders from the hamburger menu) Once the Shots & Reminders page is displayed, scroll to the banner associated wit...

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How do I update a reminder with a new date?

For Mobile Users: From the Pet Cloud home page, tap on the Reminders icon (or select Reminders from the hamburger menu) Once the Shots & Reminders page is displayed, scroll to the banner associated wit...

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